Customer Support

Custom ICC profiles for your papers

Can’t find a profile for your printer on the manufacturer’s website? Fear not! Fine Art Foto are happy to offer a free custom profiling service for all our customers who have a paper and printer combination not available from the media manufacturer.

We are always happy to help our customers and luckily we have the technology at Fine Art Foto HQ to be able to create ICC profiles. We know this can be quite a big investment if you just need one profile, so, why not let us help you?

If you need a custom profile for your inkjet media purchased from FineArtFoto.co.uk, just get in touch with the Fine Art Foto team using the contact form here, or give us a call: 0203 968 3333. Our phone lines are open 9am – 5pm, Monday to Friday.

To make your custom profile, we will need to email you some targets to print. Once you have received the email from us, with the target files attached, you simply print these (following the instructions we provide) and post the physical prints back to us. When your prints arrive at our office, we will read the targets and create a custom ICC profile which we will send to you by email.

Perhaps you have downloaded the ICC Profile from the media manufacturers website but not getting the results you expected…Or maybe you are unsure about if you need a custom ICC profile or not? Contact us to explain the problem you are experiencing and we will do our best to solve it!

Even if you are not planning to print with ICC profiles, it is still important to use the right media setting – which we can also offer advice on.